Thank you for your feedback, we are very sorry to know your experience with us was not entirely satisfactory! 

We are always looking for ways to improve and your feedback is very important to us!

We want to assure you that we will do our best to analyze the issues you encountered and find a solution so that doesn’t happen again in the future!

In any case, we hope you can come back to visit us soon as we are sure you will change your mind!